Wrought Iron Gates and Railings FAQ

At Gates and Railings Direct we try to answer any questions that you may have.

Have a read of our wrought iron gates and railings FAQ.

If we do not answer your question please just call a member of the team and they will.

Check our FAQ s

If you cannot find the answer you are looking for just call us on 0191 6911338 or contact us.

What design tools are there?

We currently at the moment have four different online tools that allow you to design garden gates, side gates, driveway gates and railings.

What are the gates made from?

All of our Gates are made from the highest quality Wrought Iron materials. To find out more please visit our Materials page.

What are the railings made from?

All of our Railings are made from the high quality Wrought Iron materials. To find out more please visit our Materials page.

How do you make the Wrought Iron Gates and Railings?

Wrought Iron Gates and Railings are custom built at our forge here in the U.K.  By our fully trained metal and iron workers.

Each piece is cut to size, welded and treated by an expert.

Can the gates be treated and protected before I get them?

Yes they can. It is your choice as to how you want your Wrought Iron Gates and Railings treated before they get to you.

You can have them straight from the forge, so that you can treat them yourself. Otherwise we can galvanise and/or powder coat them as part of your order. These options are available in step 7 when designing your Gate or Railings.

If you would like to know more about how Wrought Iron can be treated before you receive them visit our Galvanising and Powder Coating page.

How long do I have to wait to receive my gates?

Your gates and railings should be with you within 60 days of your order being placed. This allows us the time to custom build your Wrought Iron Gates and fit in a delivery time to suit you.

To read our full delivery details here.

Is my personal information safe?

Gates and Railings Direct uses cookies to store some of your information to provide a better experience for you but do not worry, all your information is safe and will never be shared with any other party.

You can read more at our Privacy Policy.

Do you have a returns policy?

Our Customer Satisfaction is our highest concern at Gates and Railings Direct and our team will do everything that we can to ensure that you are 100% satisfied every time.

You can read our full returns policy here.

Do you guarantee the gates and railings?

All of our Wrought Iron Gates and Railings are guaranteed for 10 years.  You can be confident that you are receiving the best quality possible with peace of mind for a minimum of 10 years.

To read our Gates and Railings Direct Full Guarantee click here.